FAQ's

Here are some commonly asked questions that may answer any queries you have.

We recommend hand washing our stainless steel tumblers and bottles to preserve the design on the outer coating; however, glass and ceramic mugs can be put in the dishwasher

*Please read the
item description fully for advice on caring for your item.

Our tumblers are equipped with an air-tight lid, ensuring your drink stays at its perfect temperature. With its sliding straw opening, it's considered spill-proof rather than leak-proof. In case of accidental tipping, it may leak a bit, but don't worry, it won't create much of a mess if you catch it quickly.

We've thoughtfully designed our bottles with leak-proof lids that securely screw onto the bottle, so you can confidently carry them in your bag without any worries of leaks.

Sure! As long as it's a design we currently hold, or have done previously, we'd be happy to create a bespoke item for you. Just fill in the form below and we'll have a chat!

At the moment, we're not able to offer this as a service. We pride ourselves on being able to make and fulfil orders within our turnaround time and with limited support with running the business, we don't have the scope to be able to offer this at the moment.

Need something else?

Pop us a message in the box below and we'll get back to you as soon as we can.

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